Jabra Elite 65t Problems (6 Fixed)

If you’re encountering jabra elite 65t problems, this guide will help you address various jabra elite 65t issues and provide effective solutions.

We’ll cover troubleshooting steps and offer insights into resolving the jabra elite 65t not working like jabra elite 65t right earbud not working, not turning on, one side low volume, not charging

Necessary things to know first:

Brand New Jabra 65t Elite causes problems: if you have just bought and face a problem , return for a refund or use your warranty; it’s essential to note that Jabra Elite 65t earbuds come with a 2-year warranty. If your earbuds are within the warranty period, consider submitting a warranty claim or explore the possibility of a replacement.

Old Jabra elite: Jabra elite 65t lifespan is approximately 1 year and 10 months if you use them every day for 3+ hours per day. If you’ve been using them for around 22 months, it might be worth considering an upgrade to new headphones. Because everything has a lifespan and after that it is advisable to replace it with new ones.

Initial Fixes (Must do these first for any problem)

Address common issues with your Jabra Elite 65t earbuds by attempting the following quick fixes:

1. Reset:

We suggest performing a reset of your Jabra Elite 65t, here is how to reset jabra elite 65t:

  • Place your earbuds in the charging case and connect the charging case to a power source for a complete charge. Please allow up to two and a half hours for your device to fully charge.
  • Once the device is fully charged, open the charging case, take out the earbuds, and then re-insert them into the case. Ensure that each earbud flashes red upon reinsertion.
  • Keep the lid of the charging case open, connect it to a power source using the provided USB cable and the power supply or a wall charger with a standard voltage of 5v +- 0.25v. (Note: We advise against charging the earbuds/case using a power supply with a higher voltage.)
  • After observing the case battery level LED indicator light up near the port for 3 to 5 seconds, close the lid.
  • Allow the earbuds and the case to charge for 2 hours to achieve a full charge.

Additional Notes:

  • Resetting erases paired devices, so reconnect them.
  • Audio files and settings remain unaffected.

2. Software Update:

To attempt firmware reloading, follow these steps in the Jabra Sound+ app:

  • Open the Jabra Sound+ app and navigate to “Headset.”
  • Choose “Voice guidance language” from the menu.
  • Select the current language of the earbuds.
  • Follow the on-screen instructions to initiate the download and installation process.

Now place the earbud in the case. After placing the earbuds back into the charging case, it’s essential to leave them in the case for an additional 10-15 minutes beyond the point where the LED on the outside of the case stops flashing purple. This extended duration ensures the comprehensive completion of the update.

Causes of Jabra Elite 65t Earbud Issues:

why jabra elite 65t right earbud not working might be attributed to various factors:

Physical damage: Dropping or mishandling the earbuds can damage the left earbud.

Charging habits: Incorrect charging or using a low-quality cable may result in damage, causing the left earbud to malfunction.

Connection issues: Unstable connections between the earbud and device may lead to the left earbud not working.

Software problems: Outdated or buggy software can affect the left earbud’s functionality.

6 Jabra Elite 65t Problems Fixed:

Here are solutions to four common issues with Jabra Elite 65t earbuds:

1. Left/Right Earbud low Volume:

If Jabra elite 65t right earbud low volume then there is a solution; To troubleshoot, take out your earbuds and inspect them. Locate a tiny hole (under the ‘R’ letter)  beneath the two charging connectors. Employ a gentle touch with a needle to “clean” or address a possible surface obstruction.

If the needle won’t fit then use a non-sharp tool for this purpose. a simple round toothpick, without penetrating too deeply, proved effective. This action will successfully restore the balance.

2. Not Turning On:

Jabra elite 65t not turning on often arises because of charging problem. However If the earbuds don’t show a blinking light, place them in the case, plug in the charger for 1-2 seconds, and then take earbuds out to see if they turn on with this fix.

If that does not work too, see the battery and charging problem instructions below. However some times the jabra elite 65t not turning on after charging then go for firmware reload and reset as described above.

3. Charging and Battery Drain Fast:

Note: Charging problem is also seen in other jabra earbuds. The battery inside these earbuds is a lithium battery, similar to the ones found in devices like your phone. Lithium batteries typically have a lifespan of around two years. Beyond this period, the battery cells may experience a decline in capacity and their ability to hold a full charge. If so, it’s time to buy new earbuds.

However; you can address jabra elite 65t not charging issue by placing the earbud in the case after cleaning the charging points. Press the earbuds gently for 3 minutes. If this helps, try placing a paper over the earbuds or using a rubber that can tighten the case lid instead of pressing with fingers for a long time, which is weird. 

Tips for fast battery drain problem:

  • Disable unnecessary features to conserve battery.
  • Ensure the charging cable and port are clean and undamaged.
  • Use a high-quality power adapter and charging cable.
  • Avoid overcharging the earbuds.
  • Allow the earbuds to cool down before placing them in the charging case for charge.

If the issue persists then seek for jabra elite 65t battery replacement and charging case replacement, also do this if jabra elite 65t battery draining fast.

Note: Go for charging case replacement if you are sure that it is the problem with the charging case not with any earbud. If there is a problem with one earbud consider buying jabra elite 65t replacement earbuds (Make sure to change the location of jabra website to USA,otherwise you won’t see available option)

3. Pairing Problems:

Troubleshoot Jabra 65t not pairing problem by updating and resetting the earbuds. Perform a factory reset on your Jabra Elite 65t if you cannot put your earbuds into pairing mode.

For factory reset follow the reset instructions explained above. Often a reset can fix the jabra elite 65t pairing issue.

4. Noise Canceling Problem:

If you are facing Jabra elite 65t noise cancellation not working.

The Elite Active 65t earbuds do not feature a dedicated “noise-canceling” system. Instead, the design relies on the earbud’s snug fit to naturally block out external sounds. However, these earbuds come equipped with four microphones that can be utilized when activating the HearThrough feature.

This feature allows the microphones to pick up ambient sounds from the surrounding environment, providing users with awareness of their surroundings while still wearing the earbuds.

Note: For optimal Passive Noise Cancellation performance, maintain cleanliness. Dirt on the earbuds’ sensors can compromise its effectiveness.

6. Light Indicator not Working:

Jabra elite 65t light indicator not working issue will only be resolved by contacting Jabra support for jabra elite 65t. However this problem won’t be fixed because if the earbuds are turning on and led won’t then there is the problem particularly associated led’s they might get damage by over charging.

Best Practices To Prevent Issues:

To prevent issues, adopt these best practices:

  • Store earbuds in the charging case when not in use.
  • Regularly clean the earbuds and charging case.
  • Use high-quality charging cables and chargers.
  • Avoid extreme temperatures.
  • Keep the earbud’s software updated.


Jabra Elite 65t earbuds are renowned for their noise-canceling feature and long battery life. However, like any electronic device, they can face issues. This guide provided troubleshooting steps and maintenance practices. If problems persist, consider reaching out to Jabra support for further assistance.

About Author

In the world of audio technology, there are individuals who not only understand the nuances of headphones and earbuds but also possess the expertise to solve a myriad of problems that users encounter. Oliver Dules is one such luminary in this field, armed with six years of valuable experience and a remarkable journey that has taken him through industry giants like JBL, Skullcandy, and Samsung. Oliver Dule's exceptional skills go beyond the realm of troubleshooting; he has also contributed to the design of headphones, and he currently holds a pivotal role at Samsung, where he continues to shape the future of audio techno

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