JBL Tune 230NC TWS Problems (4 Fixed)


There are many jbl tune 230nc tws problems, This article will provide solutions to these issues, including troubleshooting steps and best practices to fix jbl tune 230NC left earbud not working Issue. There are many jbl tune 230nc tws issues, these are like noise cancelation, no sound, not charging and pairing problem is also seen in other jbl earbuds.

First Thing First:

JBL tune 230nc earbuds also come with a one-year warranty, it is good to claim warranty if your warranty time has not passed yet. You can also replace product under warranty.

JBL Tune 230NC earbuds have life span of only 1 year and 8 months (which Is greater than Jlab, Occium and Otium earbuds) and they will start causing issues (which is common in technological devices) on average of 1year and 4 more months.

If you’ve been using your JBL Tune 230NC earbuds for 1.2 years, consider yourself fortunate that you’ve had a good run with them. However, it’s important to note that attempting regular repairs at this stage may not yield lasting results.

It’s a wise decision to save both your money and time by investing in a new pair of headphones or earbuds. You can check our lists of new headphones and gaming headphones.

Quick Fixes Must Try:

You can try these fixes for each jbl tune 230nc tws problems. First, check if the earbud is charged. If not, charge the earbuds for at least 2 hours before attempting any further troubleshooting steps.

1. Reset:

Try resetting the earbuds. To reset the earbuds, try following steps:

  1. Take both earbuds out of the charging case and put them on a flat surface.
  2. On the right earbud, quickly tap the touch sensor twice, then press and hold it for five seconds until you hear a beep.
  3. Both earbuds will flash red and then turn off.
  4. Place both earbuds back into the charging case for at least 15 seconds.
  5. Take the earbuds out of the case, and they will be reset to the factory default settings.

Additional notes:

  • Resetting erases all paired devices, so you’ll need to connect them again.
  • Your audio files and settings will not be affected by the reset.

2. Update the Software:

Check for software updates. If the earbud’s software is outdated, it can cause issues with the earbud’s functionality. Check for software updates by visiting JBL’s app (Android and Iphone) and follow these instructions:

  1. Get the JBL Headphones app on your iPhone or Android.
  2. Use the app to connect your JBL Tune 230NC earbuds to your device.
  3. Check for updates in the app after connecting your earbuds.
  4. If there’s an update, the app will ask you to get it.
  5. Click “Download” to get the update
  6. Once it’s downloaded, tap “Install” to put in the update.
  7. Your JBL Tune 230NC earbuds will restart with the new update.

Note: Sometimes updating the firmware will automatically turn on the new features or the ones that were previously off, this will cause some new issues, so turn the unnecessary features that you don’t require all the time. If after updating firmware the issues remain there, return to previous firmware updates given below:

  • Version 3.1.0 (released in September 2022): This update improved the connectivity between the left and right earbuds, and allowed the active noise cancelling (ANC) feature to be activated more quickly.
  • Version 3.6.0 (released in January 2024): According to a Reddit post, this update improved the bass sound quality on the TUNE 230NC headphones. However, some users reported experiencing reduced battery life after this update.
  • Version 3.7.0: There is a newer firmware version 3.7.0 available, but the search results do not provide any details on what changes or improvements it includes.

Causes of JBL Tune 230NC Earbud Not Working:

The left earbud not working is one of the most common issues faced by JBL Tune 230NC earbud users. There are several reasons why the left earbud may not be working, including:

  1. Physical damage to the earbud: Dropping or mishandling the earbuds can damage the left earbud, resulting in it not working.
  2. Poor charging habits: Charging the earbuds incorrectly or using a low-quality charging cable can damage the earbuds, leading to the left earbud not working.
  3. Connection issues between the earbud and device: Sometimes, the connection between the earbud and device can become unstable, resulting in the left earbud not working.
  4. Software issues with the earbud: If the earbud’s software is outdated or has a bug, the left earbud may not work correctly.

4 JBL Tune 230NC Problems Fixed:

Here we have solved all these problems; noise cancelation not working, charging and not pairing.

1. Not Turning On and No Sound from One Side:

If jbl tune 230nc tws not turning on and left or right earbud no sound is mostly associated with not charging and some times because of some technical glitches. If you think they are charged then surely there might be technical glitches.

For Not turning on: if there is no blinking light on your jbl tune 230nc earbud then you need to place your earbuds in the case and plug the charger, keep it for just 1 or 2 seconds and then bring the earbuds out and see if they have been turned on. If they won’t then try manually turning them on. If they won’t turn on manually then there is surely a problem with the battery try to see below instructions for battery problem.

For No Sound: If you encounter sound issues with the right earbud of your JBL Tune 230NC TWS, attempt to resolve it by removing the plastic bud. Proceed to gently suck on the metal part, and then wipe it clean. Repeat for 3 to 4 times, it will work.

2. Charging Issues:

Another common issue is jbl tune 230nc not charging. First place the earbud in charging case after cleaning the charging points, make sure the charging case is connected to the power source, press the earbuds gently for 3 mints, it mostly fixes the charging problem.

If you make your earbuds charging problem fixed this way; and don’t wan’t to keep your hande over the earbud, try following method.

  • you can place a paper over the earbuds,
  • close the lid of charging case and
  • tighten it by using rubber.

Here are the troubleshooting tips for jbl tune 230nc battery problem.

1) Disable unnecessary features: The Tune 230NC earbuds have some options like active noise cancellation and ambient sound awareness that can use up the battery faster. Try turning these off to check if it helps your battery last longer.

2) Check the charging cable and port: Ensure that the charging cable is not damaged and that the charging port on the earbud is clean and free from dirt or debris.

3) Use a good power adapter: When charging, make sure to use a high-quality power adapter. This helps in getting a full charge without damaging the battery. Some times charging with ordinary adapters can charge earbuds fully but the charging is not sustainable that can go for long.

4) Use a high-quality charging cable: Using a low-quality charging cable can cause issues with the earbuds’ charging, resulting in longer charging times or the earbuds not charging at all.

5) Avoid overcharging the earbuds: Overcharging the earbuds can damage the battery and shorten its lifespan.

6) Allow the earbuds to cool down before charging. If the earbuds are overheated, they may not charge correctly. Allow the earbuds to cool down before attempting to charge them.

7) Contact JBL support: If none of the above troubleshooting steps work, contact customer support of jbl for further assistance.

Additional Tips:

Here are some extra tips to make your JBL Tune 230NC earbud battery last longer:

  • Store them in the charging case when not in use: Keeping them in the case ensures they stay charged and ready for use.
  • Avoid extreme weather: Using the earbuds in very hot or cold conditions can harm the battery, so try to use them in moderate temperatures.
  • Clean them regularly: Dust and dirt on the charging contacts can prevent a good connection and drain the battery. Clean them often.

3. Noise Cancelation Not Working

If your jbl tune 230nc tws noise cancelling not working. Here are the troubleshooting steps to fix the jbl tune 230nc tws noise cancelling not working**.**

For optimal ANC performance, it is recommended to maintain the cleanliness of the earbuds. If IR sensors. become covered with any form of dirt, the effectiveness of the Active Noise Cancellation may be compromised. This can occasionally result in suboptimal outcomes, impacting your ability to fully enjoy your music.

You can also try to update and reset your earbuds as described above. this mostly solves the noise cancelling problems in almost all the earbuds having app controls.

4. Pairing Problems:

Pairing problems are another issue that JBL Tune 230NC earbud users might experience. Here are the troubleshooting steps to fix pairing problems:

First try to update and reset your earbuds if that won’t fix it then go for checking the compatibility of your jbl tune 230nc as compatibility issue causes not connecting problem.

If your left earbud is experiencing connection issues, such as not turning on when removed from the case, try the following tips based on trial and error:

  1. Open the JBL app on your phone and turn off the earbuds from there before removing them from your ears.
  2. Place the left earbud in the case first, followed by the right one, and then close the case.
  3. Ensure that your phone is not connected to the left earbud or the case. If a connection is detected, restart the process from step 1 until no devices are connected.
  4. When taking the earbuds out to use them, start by removing the left earbud.
  5. Check for a blue or white light on the left earbud upon removal. If there is no light, place it back in the case and repeat until the light appears.

Best Practices for Maintaining JBL Tune 230NC Earbuds:

To prevent issues with JBL Tune 230NC earbuds, here are some best practices for maintaining them:

  1. Store the earbuds in the charging case when not in use.
  2. Clean the earbuds and charging case regularly.
  3. Use a high-quality charging cable and charger.
  4. Avoid exposing the earbuds to extreme temperatures.
  5. Update the earbud’s software regularly.


JBL Tune 230NC earbuds are excellent wireless earbuds known for their noise-canceling feature and long battery life. However, they can experience issues such as the left earbud not working, charging problems, and pairing problems.

This article provided troubleshooting steps and best practices for maintaining JBL Tune 230NC earbuds. If none of the troubleshooting steps work, contact JBL support for further assistance.

About Author

In the world of audio technology, there are individuals who not only understand the nuances of headphones and earbuds but also possess the expertise to solve a myriad of problems that users encounter. Oliver Dules is one such luminary in this field, armed with six years of valuable experience and a remarkable journey that has taken him through industry giants like JBL, Skullcandy, and Samsung. Oliver Dule's exceptional skills go beyond the realm of troubleshooting; he has also contributed to the design of headphones, and he currently holds a pivotal role at Samsung, where he continues to shape the future of audio techno

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