Wireless headphones have become a regular part of our daily lives, allowing us to listen without being tied down. Sony WF-1000XM4 is a popular choice due to its excellent sound quality and noise-cancellation features.

However, some users face a frustrating problem – the Sony WF-1000XM4 disconnects during calls. In this article, we’ll explore sony wf-1000xm4 connection issues and suggest solutions to help you maintain a seamless connection when sony wh-1000xm4 keeps disconnecting and reconnecting.

First Thing First:

If you have bought your sony wf-1000xm4 just know and you don’t wan’t to keep it look for, is there refund time passed or not. You can ask for refund.

If refund time has been passed, its time to claim warranty. Sony guarantees the product’s quality, covering defects in materials or workmanship for a duration of one (1) year from the initial purchase date when bought directly from Sony or an authorized Sony Retailer.

If the warranty time has passed sony also provides repair service. You can ask for professional repair while keeping trust on Sony.

Community Tips:

Several users have suggested helpful tips to address connectivity issues with Sony WF-1000XM4 headphones. Consider trying the following:

Switch Bluetooth Modes: Some users recommend switching to a different Bluetooth mode, such as stable connection mode, to potentially resolve connectivity issues. This can be done through the headphone settings or the connected device’s Bluetooth menu.

Sony wf-1000xm4 Connection Issues (Reasons)

Before we discuss solutions, let’s understand why your Sony WF-1000XM4 might have connection issues:

  1. Interference: Bluetooth signals can be affected by wireless devices, walls, and other electronic devices.
  2. Firmware and Software Issues: Outdated software or firmware glitches can disrupt the Bluetooth connection.
  3. Low Battery: Insufficient battery levels in either the headphones or the paired device can lead to disconnections.
  4. Range: Bluetooth signals have a limited range, so moving too far from your connected device can result in disconnects.
  5. Signal Obstructions: Physical obstacles between your headphones and the device can weaken the signal and cause drops.

Sony wf 1000xm4 Connection Issues IOS:

If you’re experiencing sony wf 1000xm4 connection issues iphone, here are specific steps to address the problem:

  • Restart the device the headphones are connecting to.
  • Update the headphones' software to the latest version.
  • Ensure sufficient battery and proximity to the connected device.
  • Disable Hands Free Driver and use an external microphone (Windows).
  • Change the sound quality mode to “Priority on Stable Connection.”
  • Establish a Bluetooth connection using the Sony | Headphones Connect app.
  • If problems persist, initialize the headphones by following the reset procedure.
  • Try pairing the headphones with a different device to isolate the issue.
  • If all else fails, contact the device manufacturer for further assistance.

Sony WF-1000XM4 Dropping Connection (Detailed Fixes):

Now, let’s explore solutions to address the sony wh-1000xm4 keeps disconnecting and reconnecting.

1. Restart Your Device:

Sometimes, the problem may be with the device you’re connecting to. Restart it and ensure Bluetooth settings are configured correctly.

2. Range and Obstruction Check:

Stay in Range: Stay close to your connected device for a stable connection.

Reduce Obstructions: Clear any obstacles between your headphones and the paired device.

3. Interference Management:

Identify Interference Sources: Keep headphones away from potential interference sources like Wi-Fi routers and microwaves.

Bluetooth Interference: Disconnect unused Bluetooth devices to reduce interference.

4. Battery Management:

Headphones: Ensure your headphones have sufficient charge by regular charging.

Paired Device: Keep your device charged to avoid disconnections.

5. Reset & Update Your Headphones:

Ensure your WF-1000XM4 firmware is up to date. Update through the Sony | Headphones Connect app and perform a factory reset if issues persist.

6. Use the Sony | Headphones Connect App:

The app helps manage WF-1000XM4 settings, update firmware, and troubleshoot issues.

7. Reach Out to Customer Support:

If none of the above works, contact Sony’s customer support for additional steps or advice.


Sony WF-1000XM4 headphones provide premium audio but may encounter connectivity problems. By understanding common causes and following these steps, you can improve the stability of your wireless connection.

Whether updating firmware or managing interference, these solutions can help you enjoy uninterrupted audio with your WF-1000XM4.

Oliver Dules
In the world of audio technology, there are individuals who not only understand the nuances of headphones and earbuds but also possess the expertise to solve a myriad of problems that users encounter. Oliver Dules is one such luminary in this field, armed with six years of valuable experience and a remarkable journey that has taken him through industry giants like JBL, Skullcandy, and Samsung. Oliver Dule's exceptional skills go beyond the realm of troubleshooting; he has also contributed to the design of headphones, and he currently holds a pivotal role at Samsung, where he continues to shape the future of audio technology.