If your sony wf-1000xm4 earbuds not working or the sony wf-1000xm4 left earbud not working this guide will help you solve various sony wf-1000xm4 issues such as the right earbud not working, not turning on, or experiencing low sound We’ll walk you through solutions for sony wf-1000xm4 problems.

sony wf-1000xm4 problems.

Crucial Information:

Early Problems: If you experience issues; sony wf-1000xm4 left earbud not working, not charging noice cancelling not working and other issues, immediately after purchase, contemplate returning the product for a refund or utilizing the 1-year warranty covering manufacturing defects. Familiarize yourself with the warranty period and explore replacement options.

For detailed troubleshooting steps, refer to the wf-1000xm4 troubleshooting guide for any problem.

Lifespan: The  sony wf-1000xm4 earbuds typically endure for approximately 1 year and 9 months with a daily usage of 4+ hours. If you’ve used them consistently for around 21 months, it might be prudent to consider upgrading to new headphones. Like any electronic device, these earbuds have a finite lifespan, and beyond that period, buy new earbuds.

Initial Fixes (Must do these first for any problem)

Address common issues; like sony wf-1000xm4 right earbud not working and others, by attempting the following quick fixes:

1. Reset:

Resetting your Sony WF-1000XM4 earbuds is possible through various methods. Here are the general steps for each method:

Method 1: Manually Reset:

  1. Place the earbuds into the charging case.
  2. Hold your fingers on the touch sensors on both earbuds until the red indicator flashes (approximately 10 seconds).

Note: Release your fingers within five seconds after the red indicator flashes; otherwise, the earbuds won’t be initialized.

  1. The initialization is complete when the green indicator flashes four times.

Note: If the initialization doesn’t complete, retry the process from Step 2.

Method 2: Using the Charging Case

  • Place an earbud into the charging case and close the lid.
  • Connect the charging case to an AC outlet.
  • Open and close the lid more than 5 times within 20 seconds until the indicator light flashes.
  • Wait for the green indicator light to flash four times, indicating the completion of initialization.

Method 3: Using the Sony | Headphones Connect App

  • Open the Sony | Headphones Connect app and remove the earbuds from the case.
  • Tap the System tab, scroll down, and tap Initialize Settings.
  • Tap Initialize Headphones to Default State and then tap Initialize.
  • Follow the on-screen instructions to complete the initialization process.

2. Firmware Update:

Check the firmware if its is updated to latest firmware if not then to attempt firmware update follow these steps using the Sony | Headphones Connect app.

  • Open the “Sony | Headphones Connect” app on your smartphone.
  • Connect your headphones to the app.
  • If there’s an available update, you’ll receive a prompt to download and install it.
  • Follow the on-screen instructions to complete the firmware update.

5 Sony W-1000XM4 Issues Fixed:

Here are solutions to four common issues with sony wf-1000xm4 earbuds not working.

1. No/Low Sound or Loud Volume:

If you’re facing sony wf-1000xm4 volume too low issue, it could be due to liquid accumulation in the earbuds or settings on the connected device or the app in use. Start by manually adjusting the volume directly from the Sony WF-1000XM4 earbuds rather than relying on adjustments from the connected device. This simple step may often resolve the sony xm4 one side louder.

If this doesn’t work for sony wf-1000xm4 volume low problem, turn the EQ off in the Headphone app. Then re-adjust it again if you want to have it on. This will fix the no sound or low volume with your sony wf-1000xm4.

If you’re facing low volume issues with your new WF-1000XM4 headphones, especially when using Spotify. Navigate to the Spotify settings and locate the “Normalize volume” toggle (it should be on by default). Right below it, you’ll find an option to select the volume of normalization. Choose “High” (or the equivalent term in your language). After this adjustment, restart the Spotify app, and you should notice a significant improvement in the music volume. 

For Android users, experiencing sony wf-1000xm4 right earbud low volume, here’s a helpful tip:

  • Enter Developer mode on your Android device in setting (see youtube tutorials for your specific android device)
  • Disable “Absolute Volume.”
  • Choose “Bluetooth sound codecs.”

Select your preferred codec, such as LDAC or aptX. LDAC, in particular, supports high-resolution audio up to 32-bit/96kHz at 990kbps. In comparison, aptX HD streams up to 24-bit/48kHz at 576kbps, and aptX Adaptive supports up to 24-bit/96kHz with dynamic scaling.

Note: AptX Lossless, introduced in September 2021, promises lossless CD-quality audio over Bluetooth, but it requires compatible hardware.

Experiment with different codecs based on your preferences and available hardware. Keep in mind that not all devices support both LDAC and aptX, so choose the one that suits your needs.

Read more if they still refuse (Click Here) to turn on.

2. Not Turning On:

The sony wf-1000xm4 not turning on is not only related to wf-100xm4 there other models are causing the same problem. 

If your Sony WF-1000XM4 won’t turn on, consider checking the charger and cable you are using for charging them first. Also see; Does the red light stay on (without blinking) and then go off after a certain amount of time? Did you reset them?. Do these mentioned things first. 

If these steps don’t resolve the issue, refer to the battery and charging problem instructions below. Alternatively, consider claiming your warranty.

Note: If you’ve recently purchased them, opting for a refund might be a better choice than buying a replacement, as replacement earbuds could potentially encounter the same problem.

Read for connection/pairing issues and frequently disconnecting with sony wf-1000xm4.

3. Not Charging:

If your sony wf 1000xm4 not charging, everything is fine (such as no problem with charger and USB, light indicators are fine) then there might be a charging problem.

Try charging them by laptop, check for the USB port on the laptop marked with a small lightning bolt icon. This particular port has the capability to charge connected devices even when the laptop is powered off but connected to a power source.

You should also need to clean the earbuds charging ports. Clean the charging ports of the headphones using the recommended method for care. Avoid using compressed air to prevent potential malfunctions.

If the problem persists, you can troubleshoot further by placing the earbuds in the case after cleaning the charging points. Gently press the earbuds for 3 minutes. If this does resolve the issue, consider placing a paper over the earbuds or using a rubber to tighten the case lid as an alternative to pressing with fingers for an extended period.

4. Fast Battery Drain:

Note: If you are searching for sony wf-1000xm4 battery drain fix, then you shoul know that, the battery in the Sony WF-1000XM4 earbuds is a lithium battery, similar to those found in smartphones, with an approximate lifespan of about two years. Beyond this period, the battery cells may experience a decline in capacity, affecting their ability to hold a full charge. If you notice sony wf 1000xm4 battery draining fast, it might be worth considering the purchase of new headphones and earbuds.

If you are facing sony wf 1000xm4 battery drain issue in new earbuds try asking for replacement from sony officials by contacting on sony support through call. Here is the success story by one person experiencing the sony wf-1000xm4 battery issues.

sony wf 1000xm4 battery drain

Sometimes in new earbuds the update may cause battery drain issues if you have not updated or have updated, in this case tell sony support by chat.

To address sony wf-1000xm4 left earbud battery drain in older Sony WF-1000XM4 earbuds, you can follow these tips when sony wf-1000xm4 not holding charge.

  • Disable unnecessary features to conserve battery.
  • Ensure the charging cable and port are clean and undamaged.
  • Use a high-quality power adapter and charging cable.
  • Avoid overcharging the earbuds.
  • Allow the earbuds to cool down before placing them in the charging case for charging.

5. ANC Not Working:

If you are facing sony wf 1000xm4 noise cancelling not working, First consider trying Comply foam tips if you’re facing issues with the seal in your ear canal, as they can enhance the performance of the XM4s' incredible active noise cancellation (ANC).

You should also try first to completely reset the earbuds and reload the firmware as described earlier. Additionally, ensure that the earbuds fit perfectly in your ears for effective passive noise cancellation, which can block out environmental sounds even when ANC is not functioning optimally.

Note: It’s important to keep the earbuds' sensors clean for optimal performance in active noise cancellation, as dirt accumulation can compromise their effectiveness.

Read more about the ANC problem.

sony wf 1000xm4 anc problem


In conclusion, this comprehensive guide provides practical solutions for various issues with your Sony WF-1000XM4 earbuds, covering problems like the right earbud not working, difficulties with turning on, or encountering low sound. Key considerations involve checking for early problems and understanding the earbuds' lifespan.

The guide emphasizes crucial initial fixes such as resetting and reloading firmware, underlining the significance of maintaining audio files and settings to ensure optimal performance.

Oliver Dules
In the world of audio technology, there are individuals who not only understand the nuances of headphones and earbuds but also possess the expertise to solve a myriad of problems that users encounter. Oliver Dules is one such luminary in this field, armed with six years of valuable experience and a remarkable journey that has taken him through industry giants like JBL, Skullcandy, and Samsung. Oliver Dule's exceptional skills go beyond the realm of troubleshooting; he has also contributed to the design of headphones, and he currently holds a pivotal role at Samsung, where he continues to shape the future of audio technology.