JLab Bluetooth headphones are a popular choice among music enthusiasts, offering a fantastic wireless listening experience. However, it can be quite frustrating when your JLab Bluetooth headphones refuse to turn on, depriving you of your favorite tunes.

In this article, we will provide you with a comprehensive guide to troubleshooting and resolving the common fix for JLab Bluetooth headphones not turning on

Fixes For JLab Bluetooth headphones not turning on:

There are several common factors that can contribute to JLab Bluetooth headphones failing to turn on. Here are the most frequent ones:

Check the Battery:

The most common reason why jlab Bluetooth headphones fail to turn on is a depleted battery.

Start by ensuring that your JLab headphones have sufficient charge. Follow these steps:

Connect the headphones to a power source using the provided charging cable.

Make sure the charging cable is securely connected to both the headphones and the power source.

Look for an LED indicator light on the headphones. This light usually turns on or changes color to indicate charging status.

Leave the headphones connected to the power source for a sufficient amount of time to allow for a full charge.

Once charged, disconnect the headphones from the charging cable and try turning them on.

If the headphones still do not turn on, proceed to the next troubleshooting steps.

Reset the Headphones

Sometimes, a simple reset can fix any software or connection issues that may be preventing your JLab Bluetooth headphones from turning on. Here’s how to reset them:

Locate the power button on your JLab headphones. It is usually located on one of the ear cups.

Press and hold the power button for approximately 10 to 15 seconds. This should initiate the reset process.

Release the power button and wait for a few moments.

Attempt to turn on the headphones again.

If the headphones remain unresponsive, move on to the next troubleshooting step.

Verify Bluetooth Connectivity

Ensure that your JLab headphones are properly connected to your desired audio source via Bluetooth. Follow these steps:

Open the Bluetooth settings on your audio source device (e.g., smartphone, tablet, computer).

Check if your JLab headphones appear in the list of available devices.

If the headphones are listed but not connected, select them to establish a Bluetooth connection.

Once connected, attempt to turn on the headphones and see if they power on.

If the headphones still do not turn on or if they are not appearing in the Bluetooth settings, proceed to the next step.

Broken or Malfunctioning Power Button:

Inspect Power Button: Carefully examine the power button for any physical damage or debris that may hinder its functionality.

Clean Power Button: Use a soft brush or a toothpick to clean the power button and remove any obstructions.

Contact JLab Customer Support: If the power button is damaged or continues to malfunction, reach out to JLab customer support for assistance with repairing or replacing the headphones.

Firmware Updates:

Check for Firmware Updates: Visit the JLab website to determine if there are any available firmware updates for your headphones. Follow the provided instructions to update the firmware.

Reset the Headphones: If the headphones still fail to power on after updating the firmware, attempt a hard reset by holding down the power button for 15 seconds.

Contact Customer Support:

If none of the previous troubleshooting steps have resolved the issue, it is recommended to reach out to JLab’s customer support for further assistance.

They have the expertise to provide specific guidance tailored to your headphones model and address any potential hardware-related issues.

Contact JLab customer support via their website or the contact information provided in the product documentation.

Be prepared to provide details about your headphones, the troubleshooting steps you have already taken, and any error messages or indications you have observed.


Experiencing difficulties with your JLab Bluetooth headphones not turning on can be frustrating, but by following the troubleshooting tips outlined in this article, you can potentially resolve the issue.

Start by checking the battery and ensuring a full charge.

If the problem persists, try resetting the headphones. Additionally, verify the Bluetooth connectivity between the headphones and your audio source device.

If all else fails, don’t hesitate to contact JLab’s customer support for further assistance.

By taking these steps, you increase the chances of getting your JLab Bluetooth headphones back in working order and enjoying your wireless audio

Oliver Dules
In the world of audio technology, there are individuals who not only understand the nuances of headphones and earbuds but also possess the expertise to solve a myriad of problems that users encounter. Oliver Dules is one such luminary in this field, armed with six years of valuable experience and a remarkable journey that has taken him through industry giants like JBL, Skullcandy, and Samsung. Oliver Dule's exceptional skills go beyond the realm of troubleshooting; he has also contributed to the design of headphones, and he currently holds a pivotal role at Samsung, where he continues to shape the future of audio technology.